Terms of Service

Last Updated: October 14, 2026

1. Overview

Welcome to Yae Skin.

This website, www.yaeskin.com, is owned and operated by Yae Skin Inc., a corporation registered in British Columbia, Canada, operating under the brand name Yae Skin.

Throughout this website, the terms "Yae Skin," "we," "us," and "our" refer to Yae Skin Inc.

By accessing our website, purchasing our products, or using our services, you agree to these Terms of Service and our applicable policies, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.

Please read these terms carefully before using our website. If you do not agree with these terms, please refrain from using our website or services.

Nothing in these Terms of Service limits any rights or remedies available to consumers under applicable law.

2. Eligibility & Age Requirements

You must be at least 18 years old to place an order with Yae Skin. By placing an order, you confirm that you meet this age requirement.

You agree to provide accurate and complete information when placing an order or creating a customer account.

You are responsible for maintaining the confidentiality of your account information and for notifying us if you suspect unauthorized activity.

3. Products & Product Information

Yae Skin specializes in skincare products formulated to support healthy-looking skin.

We make reasonable efforts to ensure that product descriptions, ingredients, photographs, pricing, and other information displayed on our website are accurate and up to date.

However, product packaging, appearance, and other non-essential details may occasionally vary.

All products are subject to availability, and we reserve the right to discontinue or modify products without prior notice.

We encourage customers to review product ingredients, directions, warnings, and precautions before use.

4. Skincare Disclaimer

Yae Skin products are cosmetic products intended for external use, unless otherwise specified.

Information provided through our website, product descriptions, educational materials, or customer communications is for general informational and educational purposes and does not constitute medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary depending on skin type, sensitivity, existing skin conditions, and product usage.

Customers should discontinue use if irritation or an adverse reaction occurs and seek advice from a qualified healthcare professional when appropriate.

Nothing in this section excludes any rights or remedies available under applicable consumer protection or product liability laws.

5. Pricing, Billing & Payments

Product prices are displayed in the currency selected or presented at checkout.

Applicable taxes, shipping charges, and any additional fees collected by Yae Skin will be displayed before an order is completed.

By placing an order, you authorize payment using your selected payment method and agree to provide accurate billing and payment information.

We reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information.

If an error affects an order that has already been placed, we will contact you where appropriate to explain the issue and available options.

If Yae Skin cancels an order after payment has been collected, the amount paid for the cancelled items, including any applicable associated charges, will be refunded to the original payment method.

We reserve the right to refuse or cancel orders where reasonably necessary, including suspected fraudulent transactions, inaccurate payment information, product unavailability, or obvious pricing errors, subject to applicable law.

6. Order Acceptance & Availability

Submitting an order does not guarantee acceptance or fulfillment.

An order is considered accepted once Yae Skin confirms acceptance or begins processing it, subject to applicable consumer protection laws.

We may limit purchase quantities where reasonably necessary to manage inventory, prevent suspected fraudulent activity, or maintain product availability.

If an item becomes unavailable after an order is placed, we will notify you and arrange an appropriate refund or alternative resolution.

7. Shipping & Delivery

Yae Skin ships from Canada to eligible domestic and international destinations.

Shipping rates, available delivery options, and applicable charges are displayed at checkout.

Estimated delivery times are provided for convenience and are not guaranteed.

International shipments may be subject to customs inspections, import regulations, duties, or taxes depending on the destination.

Customers located in the European Union are directed to our official Etsy shop for purchases:

https://www.etsy.com/shop/yaeskin

For complete information regarding shipping destinations, delivery delays, customs requirements, and customer responsibilities, please refer to our Shipping Policy.

8. Returns, Refunds & Exchanges

All sales are final. Yae Skin does not accept returns or exchanges, including for unopened or unused skincare products due to a change of mind, except where required by applicable law.

If you receive an incorrect, damaged, or defective product, please contact us at info@yaeskin.com within 7 days of delivery, providing your order number, a description of the issue, and photographs where applicable.

Refunds and replacements are considered on a case-by-case basis in accordance with our Return & Refund Policy.

The seven-day reporting period does not limit any rights or remedies available under applicable consumer protection laws.

9. Subscriptions & Recurring Purchases

Certain Yae Skin products may be offered through subscription or recurring-purchase arrangements.

Where subscriptions are available, the applicable pricing, billing frequency, renewal terms, and cancellation information will be disclosed before purchase.

By enrolling in a subscription, you authorize recurring charges according to the terms presented at checkout.

Customers may cancel subscriptions in accordance with our Subscription & Purchase Options Cancellation Policy.

Cancellation prevents future recurring charges but does not automatically cancel orders that have already been processed.

Any material changes to existing subscription terms will be communicated as required by applicable law.

10. Website Use & Prohibited Activities

You agree to use our website lawfully and respectfully.

You may not use the website to engage in fraudulent activity, interfere with its operation, attempt unauthorized access, distribute malicious software, or violate the intellectual property rights of Yae Skin or third parties.

We reserve the right to restrict access or refuse service where reasonably necessary to protect our website, customers, or business, subject to applicable law.

11. Intellectual Property

All original content on this website, including text, product descriptions, photographs, graphics, logos, branding, and other creative materials, is owned by Yae Skin Inc. or used with permission from the applicable rights holders.

This content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where permitted by law.

All third-party trademarks, logos, and intellectual property remain the property of their respective owners.

Use of this website does not grant ownership of or a license to any intellectual property beyond what is necessary for ordinary personal use of the website.

12. Third-Party Websites & Services

Our website may contain links to third-party websites, platforms, or services, including payment providers, shipping carriers, and our Etsy storefront.

These third parties operate independently and may have their own terms, privacy policies, and business practices.

Yae Skin does not control third-party websites and is not responsible for their independent content or activities, except to the extent responsibility cannot legally be excluded.

We encourage customers to review the applicable terms and policies before using third-party services.

13. Accuracy of Website Information

We strive to maintain accurate and current information throughout our website.

Occasionally, content may contain typographical errors, inaccuracies, or omissions relating to product descriptions, availability, pricing, promotions, or other details.

Yae Skin reserves the right to correct such information and update website content as necessary.

Any changes affecting confirmed orders will be handled in accordance with applicable consumer protection laws.

14. Website Availability

We make reasonable efforts to maintain the security, functionality, and availability of our website.

However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, service interruptions, or circumstances beyond our reasonable control.

We reserve the right to update, modify, or temporarily suspend website functionality where reasonably necessary.

15. Limitation of Liability

To the extent permitted by applicable law, Yae Skin Inc. will not be liable for indirect, incidental, special, or consequential losses arising from website interruptions, unauthorized third-party activity, or circumstances beyond our reasonable control.

This limitation does not apply where liability cannot legally be excluded or restricted, including liability arising from negligence, defective products, or violations of mandatory consumer protection laws to the extent applicable.

Nothing in these Terms of Service excludes or limits any legal rights or remedies that cannot lawfully be waived.

16. Privacy & Personal Information

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy explains how personal information may be collected, used, stored, and disclosed in connection with purchases, customer accounts, communications, and website services.

17. Governing Law & Dispute Resolution

These Terms of Service are governed by the applicable laws of British Columbia and the federal laws of Canada, subject to any mandatory consumer protection laws that apply in a customer's jurisdiction.

If a concern or dispute arises, we encourage customers to contact us first so we can make reasonable efforts to resolve the matter.

Nothing in these terms restricts a customer's right to pursue remedies through courts, regulatory authorities, or other dispute-resolution processes where such rights are protected by applicable law.

18. Changes to These Terms

Yae Skin may update these Terms of Service periodically to reflect changes in our business operations, website functionality, products, or legal requirements.

Updated terms will be published on this website with a revised effective date.

Where required by law, customers will be notified of material changes.

Changes will not retroactively remove rights or remedies relating to purchases already completed.

Continued use of the website following the effective date of updated terms constitutes acceptance to the extent permitted by applicable law.

19. Acceptance of Terms

By accessing our website, creating an account, or purchasing our products, you acknowledge that you have had the opportunity to review these Terms of Service and agree to comply with the applicable provisions.

If you do not agree with these terms, please discontinue use of the website and its services.

20. Contact Information

For questions regarding these Terms of Service, purchases, or website-related concerns, please contact:

Yae Skin Inc.

Mailing Address: P.O. Box 424, Sechelt, BC V0N 3A0, Canada

Website: https://www.yaeskin.com

Email: info@yaeskin.com

Phone: +1 604-399-4510

We appreciate your trust in Yae Skin and are committed to providing a positive, transparent, and respectful customer experience.